Great team & company culture - Customer Service Representative The Cup Store Employee Review

5.0
28 Apr 2020
Recommend
CEO approval
Business outlook

Pros

Amazing management & team! Work-life balance is great and respected by management. Very relaxed management and trust among teammates. You have a chance to learn so much and have an opportunity to practice any office skills. Great opportunity for anyone looking for real office experience.

Cons

Location is a bit far so the commute can be tiring. Not much opportunity for growth.

Explore other reviews about The Cup Store

5.0
15 Oct 2025
Recommend
CEO approval
Business outlook

Pros

The people here are friendly and easy to work with. Everyone’s willing to help out, and it feels like you’re part of a team that actually cares. Management is approachable and open to feedback, which makes a big difference day to day. You also don’t just do one thing all day — you get to learn about different parts of the business, from customer support and order tracking to understanding the printing process. It keeps things interesting and helps you pick up new skills.

Cons

The pace picks up during peak seasons or big order rushes, so you have to stay organized and manage your time well — but it makes the day go by fast and keeps things exciting.

3.0
18 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Off work on time, reasonable workload

Cons

Boring repetitive work, Fast pacing, low tolerance of mistakes, even minor ones

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