Overall a great place to work - Sales Associate The Container Store Employee Review

4.0
7 May 2023
Recommend
CEO approval
Business outlook

Pros

Paid time off and benefits even for part time employees, great employee discount, and managers who truly care about your well being. One of the only places I’ve worked where it feels like everyone pulls their weight and it’s truly a joy coming to work.

Cons

After Kip Tindell stepped down as CEO and Melissa Reiff assumed the role, the expectations of employees seemed to begin to exceed what was actually possible to achieve. Might be different now with the current CEO. Also did not entirely love some of the campaign sets being timed around major holidays like July 4th, when they could easily be moved a week before or after.

Explore other reviews about The Container Store

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly environment, prioritizes staff safety, and offers several benefits.

Cons

Various online training and creating various accounts just to use one main one.

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

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