Untrue - Designer and Sales The Container Store Employee Review

3.0
19 Feb 2017
Recommend
CEO approval
Business outlook

Pros

When the company came to Wisconsin I was excited. I already had a full time job but wanted something a little extra. I interviewd and got hired. I was impressed with all the other stores who came and trained us as we were the class to open this new store. We learned so much from them. There was a mindset that we were all equal and we work together.

Cons

That mindset changed after our trainers were gone. When we opened we worked alot of hours. 30 to 32 as a part time. I was okay but it was a bit much. I loved the customers and helping them find solutions for there home. I loved designing, merchandising and most of all loved my co workers. The management however just worse and over there head. After a few months of being open the hours went from 30 to 20 to 10 to like none for some weeks. Moral went really low in this store. We would ask for more hours and ignored. We were told we could not swap shifts to get more hours. We were told that we could not update our schedule even if we had school or work. It finally took a schedule of only have 1 HR of work to say that's it. I loved this store and most of all I move my job. It sucked that they really just don't care about the good people they have or had.

Explore other reviews about The Container Store

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Their business, benefits and products are all incredible.

Cons

My position did not allow for a healthy work/life balance. I was never "off".

3.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

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