High ACA premiums Cigna's Affordable Care Act (ACA) premiums can be high.
Limited availability Cigna Medicare Advantage plans are only available in certain states.
Customer satisfaction Cigna receives both positive and negative reviews, and customer satisfaction doesn't always match up with company promises.
Exclusions Cigna doesn't cover certain medical equipment, such as air conditioners, humidifiers, and treadmills.
Alleged misconduct Some physicians have alleged that Cigna's misconduct has interfered with the patient-physician relationship.