Used to be great but quickly going down hill - Anonymous employee The Cigna Group Employee Review

2.0
28 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only reason I stay is because I’m comfortable. My coworkers and direct manager is great but beyond that not much. I guess the cafeteria is a plus. 401k and pto is decent.

Cons

Bonus, pay, and promotions are sketchy at best. Upper management has a huge lack of transparency and it is blatantly clear the upper management generally just doesn’t care about the employees. The required return to office but slashed the bonus’ and the raises don’t even match inflation. Insurance is okay but not the best.

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The Cigna Group Response
1y
All feedback is important to us and we take your comments very seriously. Thank you for sharing your experience with us. We're sorry to hear about your experience at The Cigna Group.

Explore other reviews about The Cigna Group

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

An amazing group of teams that are very knowledgable

Cons

A lot of bureaucratic processes that delay rewarding hard working individuals.

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The Cigna Group Response
1w
Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.
4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
1mo
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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