Pros
I work in the operations sector as a case management analyst, and some of the best things about it is that my schedule is flexible, in terms of needing whatever days I need off for PTO - my team emphasizes mental health and self care. My team and supervisor are laid back, and you always learn something new to continue to grow in your career.
Cons
Pay could be better for the type of work and projects requested. I just had my yearly review and all goals were exceeded on a personal and company level, however, my pay increase was minuscule in comparison. Also, even though I strictly work from home, I'm disappointed that the CEO decided to make 90% of employees in office. This means limited career opportunities, which means that new positions you would be interested in could be strictly held in another city or another state. Not only that, the work can easily be done at home. If anything, executives should have given employees a choice on either working remotely or in office.