Previous employee of 19 years - Case Management Analyst The Cigna Group Employee Review

4.0
21 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Work at home (WAH) positions /FLEX Good 401k benefits Medical/dental benefits are decent They provide educational reimbursement.

Cons

The department I worked in tends to micromanage their employees; a very stressful environment. For Cigna WAH employees, company watches your key strokes on your computer. There was really no room for growth in the department I had worked for. I have heard from other Cigna employees in other departments that they have the same issues with their department as well.

Explore other reviews about The Cigna Group

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have been with the company for over 10 years. Great place to work.

Cons

The cons are the same as any other company.

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The Cigna Group Response
1w
Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!
4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
avatar
The Cigna Group Response
3w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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