No complaints! - Administrative Assistant The Cigna Group Employee Review

4.0
10 Jun 2014
Recommend
CEO approval
Business outlook

Pros

Compensation is average, benefits are great (401k match, insurances, vacation time, perks and discounts). Options to work from home occasionally are wonderful. We have a calendar of FUN external activities for employees to attend to get to know each other (which is great for an almost 400 person department). There is a mentoring program for those who wish to participate, and our department supports local philanthropy efforts. There are fitness classes on campus after hours for employees. The CIO actually knows more people than just his direct reports and makes an effort to get to know employees. HS takes interest in career development. It may differ by manager, but my manager takes the time to find out what my career goals are and helps me develop them. They encourage training, seminars and continuing education. They even have tuition reimbursement!

Cons

HS's transition into Cigna is still ongoing and the systems don't interact which makes everything from calendar management, to travel, to video conferencing a challenge. There aren't really standardized procedures for most things which makes learning as a new employee difficult. If you don't mind just learning as you go then it's fine.

Explore other reviews about The Cigna Group

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

An amazing group of teams that are very knowledgable

Cons

A lot of bureaucratic processes that delay rewarding hard working individuals.

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The Cigna Group Response
1w
Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.
4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
1mo
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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