An okay place to work, but continues it's decade-old decline - Anonymous employee The Cigna Group Employee Review

3.0
15 Mar 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good initial compensation, very strong centralized and process-oriented IT community, impressive enterprise change management, quality control and testing, and problem management regimens.

Cons

For at least the past decade, performance reviews are still binned with quotas. Meaning, if you work very hard and are on a top notch team, you may still be forced to accept a low rating while someone on another team scores higher than you. Ironically, all employees are forced into accepting an HDHSP plan -- don't expect a decent healthcare plan working for this healthcare company. Company went on an outsourcing spree that bled most of the talent from the company. In 2011 and forward, as the employment prospects for IT continue to improve, expect to lose even more. However, it isn't nearly as bad as I've seen at other companies.

Explore other reviews about The Cigna Group

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have been with the company for over 10 years. Great place to work.

Cons

The cons are the same as any other company.

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The Cigna Group Response
1w
Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!
4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
avatar
The Cigna Group Response
3w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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