Very good ,a great job with good pay for college. - Customer Service Analyst The Cigna Group Employee Review

4.0
21 Feb 2012
Recommend
CEO approval
Business outlook

Pros

Great Pay, Flexible Schedules,2 weeks vacation and you can buy additional weeks

Cons

micro-managed, bottle necked for time off depending what area you work

Explore other reviews about The Cigna Group

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have been with the company for over 10 years. Great place to work.

Cons

The cons are the same as any other company.

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The Cigna Group Response
1w
Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!
4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
avatar
The Cigna Group Response
3w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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