A place to work when you're close to retirement, not when you're fresh out of college. - Quality Assurance Lead The Cigna Group Employee Review

2.0
1 Feb 2012
Recommend
CEO approval
Business outlook

Pros

-The great majority of your co-workers are kind and helpful -The corporate headquarters has a doctor on-site which is very helpful if you do not want to take time off work for an easy visit -Opportunities to move around and try different positions within the same department

Cons

-Inefficient (pretty standard in such a large company but seems to be much worse within the insurance companies in CT) -Horrible health insurance -Employee reviews are set up in a very destructive way (the company requires management to give a specific grade of A - F and tells them the percent of people who need to be within each of those grades which obviously forces the department to rank people in a way that is not realistic to performance) -Many people need to be let go and a lot of others need to be promoted - this is what causes a stone age type of environment and a high turn-over rate of the younger crowd

Explore other reviews about The Cigna Group

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company with great benefits.

Cons

Pay raises are yearly but not significant.

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The Cigna Group Response
2mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
2w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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