Toxic environment - Anonymous employee The Cigna Group Employee Review

1.0
9 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Handful of really good people there.

Cons

Reviews must depend on the department because my experience was far from positive. Besides the typical corporate politics and favoritism (which there is plenty of at Cigna), the work is extremely high stress, hours are long, deadlines are short, process is disorganized, leadership is non-existent, zero transparency, no communication, and every man is for himself. No acknowledgment if you go above and beyond, but people jump at the chance to point out the slightest flaw in your work. Insurance benefits are not as good as you'd think they'd be, and there's the constant threat of layoffs. I had high hopes at first, but left extremely disappointed, exhausted, disrespected, and bewildered. Not worth the toll it takes on your mental and physical health.

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The Cigna Group Response
4mo
Thank you for sharing your experience with us. We are committed to continuous improvement and your feedback will be shared with a member of our team.

Explore other reviews about The Cigna Group

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company with great benefits.

Cons

Pay raises are yearly but not significant.

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The Cigna Group Response
1mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and wonderful benefits

Cons

Supervisors sneaking in while you're on a chat to live monitor you is micromanagement and it started being annoying with the petty meetings. Cigna allows their members to chat in and speak to you rudely about complex claim issues that should be called in. It is only so much you can explain via chat.

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