Mostly about management: -play favorites -if you're not in their circle you feel like an outsider at your own job -force you to perform tasks that are clearly not your job -general disorganization, I really do believe a lot of the uppers just don't know how to run a high end club -if one of the uppers don't like you, they give you the cold shoulder -uppers will act nice but are actually just being fake -uppers don't take member complaints seriously which makes things awkward with the members and regular workers -general miscommunication with employees Also, for a high end club the pay rate is a complete joke. At other high end clubs front desks usually are paid $18-$21 an hour, here they are paid the absolute minimum. For the teaching pros (tennis) it can be hard to maintain clients due to general discontent with how everything is.