Pros
Exposure to complex, cross-functional projects
Fast-paced environment with opportunities to develop new skills
Many team members were experienced, knowledgeable, and committed to delivering quality work
Cons
• Role responsibilities expanded well beyond the original job description without a corresponding adjustment in title, compensation, or formal recognition
• Performance expectations and evaluation criteria were not consistently defined or applied
• Many team members had extensive experience (often 15+ years), yet their expertise was not consistently trusted or leveraged in decision-making
• Work that had already been reviewed or approved was frequently subject to last-minute changes to accommodate a single perspective, resulting in late nights, rework, and delayed client deliverables
• Ongoing concerns about revenue were frequently communicated, while visibility into financial planning, forecasting, or resource allocation was limited at the team level
• Hiring decisions were repeatedly made contrary to input from experienced team members, contributing to resource strain and ongoing financial instability
• External consultants were frequently engaged in place of established internal processes that employees had already built and refined, creating duplicated effort and continued operational instability
• Full-time hires were made with long-term expectations communicated upfront, yet many roles ultimately functioned more like short-term or contingent arrangements, leading to repeated layoffs and organizational instability
• Sales-to-account management handoffs were inconsistent, contributing to onboarding challenges, misaligned expectations, and downstream delivery strain
• Processes and accountability standards were regularly emphasized, but not consistently modeled or enforced at the leadership level, creating misalignment and confusion