Pros
Lovely offices. The benefits are good. A really diverse team with some amazing people doing their best. The market feels in need of change and Ben brings a fresh approach.
Cons
Things are really not good, I feel the founders are out of their depth now. So many fires, on top of existing fires, means employees are running around anxious and stressed most of the time which is not good. So many people are worried about the future as the company can't grow when internally things are so chaotic.
Recent redundancies have made folks nervous, some teams are vastly inadequate for the work they're meant to cover. The founders are too busy in the weeds on the wrong things, they need to step up and lead Ben out of this, create a plan, build a strategy, and energise the team. They just appear to take each day hand to mouth, get busy in small things meaning they have no time for employees who need them, so much! Lots of things are in need of a total overhaul, there is a massive rebuild needed and I don't know where this will come from.
Customers are feeling this as well, they're not happy, too many mistakes are being made. Employees are tired, they want to believe but are losing faith. Some great people have left and others are leaving. This is a testing time for Ben, time will tell if they can get through this. Sadly, I am not convinced they can.
