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Teledirect Telecommerce

Now known as TDCX

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Higher pay, but severe micromanagement and poor HR practices - Digital Marketing Sales Specialist Teledirect Telecommerce Employee Review

1.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They provide a higher salary range for the similar digital marketing experience.

Cons

Micromanagement & Public Misrepresentation: Management heavily micromanages employees. While they publicly boast about employee welfare at conferences, the internal reality is a low-quality, subpar HR management experience. Moreover, you cannot eat anything other than a plain water with a transparent water bottle in the desk due to a Korean colleague who was drunk due to drinking beer in office Unfair Equipment Policies: Employees are provided with used work accessories. If the equipment breaks, the company forces a payroll deduction to cover the cost, claiming it is the only accepted payment method. Lack of Communication: HR is highly unprofessional and lacks effective, transparent communication with staff.

Explore other reviews about Teledirect Telecommerce

5.0
5 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Nice environment, lots of benefits, free cofee, tea and fruit water, lots of reasons to celebrate and get to know your colleagues, very professional

Cons

there are none at the moment.

avatar
Teledirect Telecommerce Response
7y
Hi there! Thanks for your awesome feedback! We are glad to know that you're happy being with us. Cheers to more fruitful years with Teledirect :)
4.0
17 Apr 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for. I am a remote agent. Hours are great, wonderful trainers, team leads. They will work with you. I enjoy working with the company.

Cons

There are none, as of right now.

1
avatar
Teledirect Telecommerce Response
7y
Thanks for your feedback! We are glad to know that you are satisfied with your stay with us. Rest assured that we will not stop making improvements to further satisfy you.
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