Imcompetent and Non Functional QA Management - Manager, Quality Assurance Teladoc Health Employee Review

1.0
26 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Young organization in health space Good stock options once it were

Cons

Senior QA Managers/Directors are hardly doing any work(Actually No Work), but put their nose in everything that we try to plan, with their unwanted ideas, further derailing the effort and to remain in the limelight. They conduct many unwanted meetings, which means we have to slog to execute the plan. We have some new Senior QA managers coming as part of department consolidation and, to my utter shock, they do nothing but to make their presence felt by asking stupid questions in the meeting and only go back to sleep throughout the entire day (yeah I was managing a huge effort but the Senior Manager and other management team were simply asking unwanted questions to make their presence felt). I did get a pay hike with promotion, but it was all lost when stock value was deprecated .I know staying with incompetent QA management means letting blind management lead the ship and with non-working QA managers means fierce politics to survive, as all know they do not have real work or dependency. I figured out each director created a mini kingdom for them with equally incompetent managers who screw other manager's good work. I know many of the QA engineers working in the quality department do not like the QA management because, rather than doing actual work, they do micromanagement and it is a constant source of frustration. Most of the team members reporting to me told me in private that they will quit as soon as they get a good option and their stocks get vested (after they know that I was quitting :)). Anyway, who cares I already quit on a good note :) Good Bye!!!

Explore other reviews about Teladoc Health

5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

This is a real, mission-driven company. I think the best thing is the people - across functions, at every level, you encounter people who are sharp, collaborative, and kind. When you work somewhere whose core purpose is making healthcare more accessible to more people, it makes the work better, even on hard days. Teladoc has been through a rocky couple years (as has industry), but recently it seems like the strategy is clearer, the org is better aligned, and the leadership is more focused. Chuck is a transparent and visible leader (eg town halls, all employee email/memos) and genuinely seems like exactly the right person we need in the seat right now. I appreciate that when there's hard news, it's delivered with context, and when there's good news, it's connected to the stategy (and doesn't feel phony). Benefits are pretty decent. I like that they do gym reimbursement, and free BetterHelp (which is owned by Teladoc).

Cons

There have been tough moments (reorgs, market pressure, strategic pivots) and the pace of change has been hard (likely similar to others in industry), but I appreciate that though all that it seems like management has made a real effort to do right by employees, and be transparent.

avatar
Teladoc Health Response
1mo
Thank you for sharing your experience, we're glad the you have found your time at Teladoc Health enjoyable. Nothing makes us happier than hearing our employees have enjoyed their experience with their fellow employees. We strive to cultivate a culture that is connected, engaged and inspired, and that would not be possible without the camaraderie amongst peers. We appreciate all that you do!
3.0
20 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mission-driven work with genuinely smart, thoughtful people who care deeply about improving healthcare. Opportunity to have outsized impact, especially if you’re comfortable building while flying the plane. Senior leaders are often open to ideas and there’s room to shape functions, systems, and ways of working (if you’re proactive.)

Cons

Frequent reorgs, shifting priorities, and leadership turnover can create change fatigue and ambiguity. Teams operate reactively, which can make long-term planning difficult and create trust gaps across functions. Roles and ownership often feel unclear. High performers often take on significantly expanded scope quickly. Alignment happens late (or, due to not listening to expertise getting provided upfront) - leading to rework, frustration, and time wasted.

avatar
Teladoc Health Response
1mo
Thank you for taking the time to write us a review about your experience working at Teladoc Health, we're glad to hear that our mission resonates with you. We strive to provide a positive experience for all employees, and your feedback will be shared with the appropriate team.
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