Decent experience. Terrible corporate structure. - Service Desk Engineer II TeamLogic IT Employee Review

2.0
15 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Good work experience Diverse, challenging workload typical of an MSP (could be a con) Great learning opportunities (again, typical of how MSPs function)

Cons

The way this place is structured as a franchised MSP is incredibly frustrating when working with larger customers and can create a really bad experience. Franchised offices create a vastly different experience working at any given location. Small, disparate locations cannot provide the "Support Backbone" that sales employees are told to sell to prospective clients.

Explore other reviews about TeamLogic IT

5.0
22 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hard working team with lots of potential. Leadership is always open to contructive criticism

Cons

There is always room to improve Wish there was more time to get to the root cause of issues everytime. We generally do, but sometimes the demands of the other clients don't accomodate spending more time on a ticket.

1.0
13 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The hours are nice 8am-5pm Mon-Fri

Cons

The owner is very rude and there are so many things that are undocumented. It makes trying to learn the environment difficult. The owner also likes to belittle people in front of everyone else and is extremely unprofessional. This is by far the worst place I have ever worked in my 20 years of IT work.

3
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