2.0
31 Jan 2022
Former employee, more than 3 years
Recommend
CEO approval
Business outlook
Pros
If you leverage your worth, management will treat you as such.
Cons
Poor inbound call management Always short handed, L1/L2 is expected to burn out You are an island, coworkers don’t want to lose their jobs so are conditioned to silence. Management will mislead you to keep you off balance. (KEEP YOUR OWN RECORDS) Responsibility - to- compensation ratio… heavy. Be prepared to dodge a couple busses. (Reference your notes!) Cult-thinking, don’t speak up or you’ll be singled out and amputated. New management doesn’t want “thinkers” but in stead people who blindly follow directions. This is to employee detriment / employer convenience when it comes to assigning accountability/blame.