Customer service representative expendable - Call Center Customer Service Representative TeamHealth Employee Review

2.0
19 Mar 2020
Recommend
CEO approval
Business outlook

Pros

The Long term employees as customer service reps are not appreciated. Rep's that have been there for over 10 years are treated less and expendable especially during a national crisis.. We've earned PTO but not allowed to use it even when, not if, the building shuts down. WOW, I just realized unless you are a Dr with teamhealth you are nothing..

Cons

Sorry but I lost my cons when this coronavirus arrived in Knoxville TN. Corporate can close in Knoxville TN but the other centers will remain open and employees can continue to work in danger as well as not get paid when they have PTO to use.

Explore other reviews about TeamHealth

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Culture, benefits, leadership, and comp.

Cons

Nothing at this time, thanks.

5.0
19 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I’ve had a very positive experience working at TeamHealth. The organization truly prioritizes both its patients and its employees, which creates a strong sense of purpose in the work we do every day. One of the standout aspects is the collaborative and supportive culture. Leadership is approachable, communicative, and invested in helping teams succeed. There’s a genuine focus on continuous improvement, and employees are encouraged to share ideas and be part of driving change. TeamHealth also offers strong opportunities for growth and development. Whether it’s through formal programs or on-the-job learning, there’s a clear commitment to helping employees advance their careers. The company does a great job recognizing contributions and fostering a sense of belonging across teams. Pros: Supportive and engaged leadership Collaborative, team-oriented culture Opportunities for career growth and development Meaningful work that impacts patient care

Cons

Like many growing organizations, processes can evolve quickly, which requires adaptability

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