Great Place To Work - CDCA Team Recovery Employee Review

I really enjoy working at Team Recovery. I have worked here for a few years and I enjoy my job and the people I work with. I feel valued here and I feel like my efforts matter to my supervisors and my bosses. None of the negative reviews on here have been anything like my experience. It is a serious job due to the nature of the industry, but if you have a good work ethic it is a great place to be. There are a lot of laws to follow because of what we do, but I love that there are directions and policies to follow- I don't know why someone would complain about having clear directions. I have worked some other places where there were unclear expectations and no job directions or descriptions and that was so frustrating- There is great training here. I like the environment and I like that I feel valued and needed.

You have to show up to work. You can't just call off whenever you want - so if you don't want to come to work then I wouldn't pick here. The owners are serious and there are high expectations- but I wouldn't want to work for a company where no one cared about me. So-- I guess if you just want to do whatever you want at work, you wouldn't like it here.

When working here my favorite part was the people I worked with. Never thought I would meet such great people at a debt collection agency. Wonderful office to work in, besides being freezing cold. Great insurance options and 401k availability.

My first month I went home crying almost every night. The management staff is extremely cold feeling and strict. There is so much pressure to reach certain numbers. My first year and a half I did great with my numbers but I was so stressed and worried of failing that it started to effect my physical health. And time off is next to impossible your first year. And I would get to work 30 minutes early and sit in the parking lot in fear of being late, because as stated in another review if you are one minute late you have to sacrifice some of your PTO. If collectors are talking they are scorned like children. I understand the importance of productivity but to eliminate socializing between co workers entirely makes for a long and dreary work day. Also the mandatory Saturday's and long days were horrible. I always thought that should be optional for those who want more hours than 40/wk. Also while I was employed here you were assigned the workload of 3 people to finish in your own in half the time. Very overwhelming. I ended my employment on great terms, loved the staff and the owner was understanding to my situation but happy to not be constantly stressed and walking on eggshells 45 hours a week.