Good place to get a foot in the door - Software Support Engineer TeKnowledge Employee Review

4.0
8 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Pretty good pay if you are just starting out in IT. Good people to be around, a lot of insight from management and supervisors.

Cons

There is a large focus on meeting the metrics, and very little concern on why you were not able to meet them

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TeKnowledge Response
5y
Thank you for your comments. Our target employee would be someone who is interested in getting into the technical support industry and has that nature aptitude. We are a company that is measured on our results - and we do our best to make that clear during the interview process for new folks coming in to understand that part of the job. The most successful people we have found are the people who can find those creative solutions and resolve the customer's issues - regardless of the hurdles! Customer Satisfaction is always our number 1 priority!

Explore other reviews about TeKnowledge

5.0
18 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Good place to work i like it

Cons

Not much pay transport to site

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TeKnowledge Response
5mo
Thank you for sharing your feedback. We’re glad to hear you enjoy working with us and appreciate the positive aspects of the environment. Thank you for helping us identify areas for improvement.
1.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The paychecks don't bounce, at least as far as I experienced. You'll never ever have time to be bored, if you could call it that.

Cons

Completely toxic work environment, through and through. Ignores requests for Disability accomodations, uses the information gleaned from that process to institute write-ups. PIPs are their favorite tool ever, beside death from overwork.

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