9 Jan 2019
TeKnowledge Response
7yVery sorry to hear that you have been with the company for over a year and the company doesn’t seem to be a good fit for you. If you haven’t done so already, we would encourage you to bring your concerns to your site leaders to identify where the gaps are. We are not an inbound call center – but since we provide technical support to fortune 500 companies there can be many overlapping similarities – like putting the Customer’s needs first and meeting our client’s Service Level Requirements. One of our Values is “Customer First” – and we are obsessed with meeting our Customer’s expectations when they a problem that has caused them to contact us.