Helpful long-term employees but poor communication and training - Seasonal Tax Expert TaxAct Employee Review

2.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The long term employees helpful

Cons

Basically no training, the bonus requirements are buried in the small print. Manager never responded...almost no communication

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TaxAct Response
2mo
Thank you for taking the time to share your feedback. We value hearing perspectives from those who have worked with us.

Explore other reviews about TaxAct

5.0
6 May 2025
Recommend
CEO approval
Business outlook

Pros

Professional Competitive Salary Benefits (401k)

Cons

Training length should be longer

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TaxAct Response
1y
Thank you for your positive feedback. We're glad to hear you valued the professional environment, competitive compensation, and benefits. We appreciate your input on training and will continue to evaluate ways to enhance the employee experience.
4.0
11 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Swift interview and onboarding process - Supportive employees and team culture - 401k match up to 4% - Health, Dental, Eye, Short Term Disability, Long Term Disability, HSA, and Life Insurance - A lot of other benefits to take advantage of like DoorPass from DoorDash and retail discounts. - Employee rewards system to receive points - Plenty of remote positions - Flexible schedule - Can work overtime - Company-approved reimbursed expenditures - Encourages continued learning and offers free resources - Mentorship program available

Cons

- Tax season can be draining - Pay could definitely be better, but you can still make a decent living

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TaxAct Response
2mo
We appreciate you taking the time to leave a review. It’s great to hear that the supportive culture, benefits, and learning opportunities have made a positive impression during your time at TaxAct.
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