Pros
Context is everything - the company is well-positioned from a financial perspective, but there has been a drive to upgrade and improve talent along its growth journey. I've seen the company through a few performance-related exits and these reviews are largely sour grapes (notice lack of nuance and commonality - obviously some repeat reviewers quoting similar things). The management team is smart, and the core team works hard for a business that's sneakily doing very well (and running very cool experiments) under the radar. Like our company doesn't even have (or have had) enough account executives to have these reviews be credible, ha. I've found this to be very great learning environment where even hires of all levels get a ton of experience and rope. If you're interested in restaurant tech, I couldn't imagine a more high-impact position opportunity. Company leadership is also stable, even marginally improving as far as folks who are close to product and development know (solid MIT, Harvard, Princeton talent)
Cons
The company is moving toward more days in office (NYC and San Fran), but at least there's free lunches and the core group of office attendees are really nice and collaborative. The expectations to work hard are fair (we're a start-up), but people complain when they can't work 9-to-5s and earn excellent comp here, which is wild and so entitled. We're also transitioning from start-up to something bigger, so I'd expect more performance-driven culture (I welcome, as we've had a lot of deadweight / bad fits)