Great place to work in - Tech Support Specialist Tarro Employee Review

- Very fast-paced culture - Opportunities to upskill and learn a ton about AI and software tools - we experiment a lot with new solutions and are on the cutting edge of operations and R&D! - Lots of career growth to take on new responsibilities - The best colleagues for support - Global company so it's great to build more cultural awareness - Accelerating growth and profitable

- High workload, but expected for a start-up

- very engineering driven culture - zero political nonsense in PED - excellent pay, above industry standard - best benefits and health insurance I've ever had - challenging work with very real impact to 1000s of small businesses - you'll learn and grow a lot and rarely hear no to an idea - hybrid work for most, up to fully remote for Eng and some others - unlimited PTO is very real - no one cares when or where you want or need to work, just get your sh*t done

- you've gotta work really hard and long and odd hours sometimes, which isn't a fit for everyone - formal performance reviews aren't a thing in Eng, which some people prefer - constant public feedback is the norm, can sometimes be a little embarrassing and feel like call out culture (engineers aren't always the best with words) - engineering is way ahead of the rest of the company in 2025 BUT it was the reverse in 2024 and prior, so now the rest of the company is reorganizing around the lightspeed engineering is operating at - mostly remote work means face to face time in PED is pretty nonexistent outside bi-annual offsite weeks - flat engineering structure means no advancements/promos - great comp but no raises if that's your thing - diversity could use some work, its not bad but its not great either