Toxic culture, no care for staff wellbeing - Account Manager Tangerine PR Employee Review

Tangerine is split in two teams, the consumer team and the B2B team. The B2B team was full of smart, organised, hard working and fun people. I can't speak to the consumer team but I've heard they were not as nice or friendly. Upper management works hard to ensure lower level employees are heard and supported. There are lots of training programmes in place. One of the best things about working there was the minimum retainer fee.

Considering the number of awards and strong financial performance of the company, salaries should be higher.

Overall the agency has great people working there and there are no problems between peers at the same level. The breadth of clients is great, and the studio and creative teams are really collaborative. There have been some great hires at AD levels, and there is lots to learn from them as they have come from really well respected agencies. The agency is situated at a good end of town for traffic and parking and Sue on reception is a real un-sung hero of the agency.

The senior leadership from CEO to BD are really chaotic and there isn't a uniformed way of them managing or leading the agency. They have a last min approach to everything, which causes them to be curt, snippy and expect work to be delivered last min, when with better planning there doesn't need to be such chaos. Consumer has really specific issues with 1-2 of the BD's being super rude and dismissive, but they know how to operate with the CEO's so they get away with bad behaviour, lateness and just overall poor management. As I learned the business used to be a lot smaller and the very senior management have been there a long time, I don't think that there is anyone there with the experience to really lead some of the size of account teams and the CEO's don't seem to see the problems as they are out of the business a lot.