Pros
Talkdesk has a great looking product that demos nicely and looks great.
Cons
Talkdesk loves to answering 'yes' to all questions from a prospect, and then hopefully figuring it out after they sign the paperwork (and will have no way of doing what was necessary or promised). They promote products MONTHS before they're available and ready for market. You have to keep a constant eye on your commissions to ensure that you're getting paid (which there's always an issue), and they track it on some excel doc in Portugal. No transparency. They have a lofty OTE, but the reality is, there's not enough pipeline to come close to it. Also, aside from being evicted from their UT office, and others, under the guise of covid, they also wouldn't pay their partners (which referred leads to the AE's). Sure, they care about bolstering their bottom line, but are cheating the people that drive them to that number right out the gates. Get a real leadership team, treat your employees right, and treat your business partners right!