Okay - Customer Service Representative Tails.com Employee Review

4.0
6 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Great team spirit Progression Attention to detail

Cons

Customers High expectations Growing pains as company

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Tails.com Response
4y
As is the nature of a hypergrowth business like ours, there are certainly going to be growing pains along the way and we’d really value any feedback you have for making this a more smooth process - please do speak with your manager or People Partner if there’s anything specific you’d like to share. However, it’s really pleasing to read that you’re seeing our team-spirited values in action and can see a clear path of progression at tails.com. Henrik Head of People

Explore other reviews about Tails.com

5.0
11 Oct 2022
Recommend
CEO approval
Business outlook

Pros

- Great team values - Clear / shared vision - Calibre of employees

Cons

Things can move quickly - make sure you can keep up!

1
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Tails.com Response
3y
Great to see such a positive review from a Pack member who has been through so many stages of change at tails.com. Thank you so much for taking the time for your review. Many thanks, Henrik Head of People
5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working for a company offers steady income, benefits, and a built-in team, along with structure and chances to grow your skills and career.

Cons

Working for a company offers steady income, benefits, and a built-in team, along with structure and chances to grow your skills and career. On the flip side, you trade away some control over your time and decisions, deal with office politics and bureaucracy, and face limits on flexibility and earning potential. It’s a balance of security and structure versus autonomy and upside.

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