18 Apr 2018
Anonymous employee
TSP Response
8yThank you for taking the time to provide us this thoughtful and careful review of your time with us. Additionally, thank you for your contributions during your time with TSP.
You raise a valid concern – the desire for higher pay is not falling on deaf ears. We do benchmark and market our compensation structures annually. Unfortunately, many of our pay rates are dictated by client bill rates. The simple fact of the matter is, if we continue to increase an employee's pay year-after-year without increases from the customers to our bill rates, we eventually risk going into the red. Keep in mind that TSP’s profit margin doesn't even come into equation – we're talking about a for-profit company essentially functioning as a non-profit where we aren't making any margin.
To help counter any pay discrepancies or potential oversight, we’ve put into place a system to notify our management team of an employee who has not had a pay increase in the previous year. As a direct result, the number of employee change forms being submitted and approved last year with just under $1M in merit increases being awarded to our deserving employees.
We appreciate your time and your candid feedback. The feedback we receive – like yours – is heard and taken seriously.
Thanks again for being one of our #TSProckstars – we wish you all the best.