Pros
Now work pressure No deadline 9-9time, no night shift No inbound
Cons
I'm compelled to share my experience with Teleperformance Bangalore and their client, Flipkart. My time there was marked by profound disappointment and dissatisfaction. The HR representative, Akshitha, and the Account Manager, Yashashvi, proved to be ineffective in addressing critical issues. Teleperformance Bangalore's handling of concerns regarding Flipkart's practices was subpar. Despite being directly involved with Flipkart's social media senior escalation team, I observed a glaring lack of accountability and transparency. The abrupt layoffs of permanent staff after Big Billion Days, juxtaposed with the retention of underperforming contractual hires, showcased a blatant disregard for employee loyalty and dedication. Moreover, instances where employees were coerced into working against their will, as evidenced by the case of my colleague who was pressured by HR to continue working despite expressing a desire to leave, underscored an unsupportive and unethical work environment. In summary, my experience with Teleperformance Bangalore and Flipkart left much to be desired. The lack of transparency, accountability, and ethical conduct was deeply disappointing. I hope both organizations take heed of these concerns and strive to create a more supportive and equitable work environment for their employees. Absolutely appalling experience with TP Bangalore and Flipkart. Zero regard for employees' well-being. They heartlessly laid off 35 hardworking individuals, leaving only 75 remaining, citing a process ramp down – a blatant lie as the process continues unabated. The utter lack of empathy and honesty is disgraceful. I wouldn't wish this toxic environment on my worst enemy. Stay far away from these companies, and spare yourself the misery. Zero stars.