Every employee who is in a production role is only seen as a seat. They do not look out for the wellbeing of their employees unless legally required to, and even then, they cut corners wherever they can. Their driving value is to look out for the bottom line, and they will spend as little as possible and avoid responsibility wherever it lets them save money. They are a predatory employer and will exhaust a workforce and adjust their standards to allow them to make as much money as possible. They do not practice the things which they advertise to their clients unless they have someone on location. If you are not in a production role, then you are held responsible for every situation where someone else drops the ball in process or procedure, taking up the slack and making sure goals are met, regardless of where the lapse occurred. There are no performance incentives, nor appreciation efforts made for support staff. They will run you into the ground and do not care about your mental health at all.