Overtime and the associates that I worked with keep it excited.
Cons
Management and staff @ times didn't know to talk / properly address employees and the getting paid twice a month not fun......and the pay wasn't enough.
TP Response
9y
We appreciate your candidness and thank you for your honest review. Our goal is to make sure our employees feel that they are treated well and listened to while making sure they are given proper compensation and incentives. Thank you for bringing this to our attention and we will make sure to take all these into consideration moving forward. All the best.
For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.
Cons
Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.