terrible - Call Center Representative TP Employee Review

1.0
20 Jun 2014
Recommend
CEO approval
Business outlook

Pros

there was none. I hated this job...threw up every time heading in. floor supervisors were nasty.

Cons

the training was a waste of time. nothing prepared you for the actual work force, and the floor supervisors treated me like crap because the training I did receive didnt help me with customers...so I was treated like a stupid head. was told that from one floor supe. pay was on the 9th and 19th...how can one survive a two and a half week gap of income? not me! and, I didn't get the 13.00 an hour pay because I didnt speak the Spanish.

Explore other reviews about TP

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay, available, training, and managers. This is my second contract with TP and I can say I enjoy working for them. I work 100% and o definitely see myself working long term with TP.

Cons

I don’t really have anything bad to say about TP

3.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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