Great pay
Great experience
A really fun working environment
Great colleagues
Great training
Amazing bosses
Easy to work your way up
Excellent training program's to go higher
Cons
Sometimes hours can be a little late
Have to pass a test to get in
Tricky to get started
TP Response
4y
Thank you for your great review! Please share the details of any concerns at http://bit.ly/TPHR-newform. Thank you!
For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.
Cons
Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.