Great place to work - Anonymous employee TP Employee Review

3.0
28 Apr 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It is about meeting and interacting with all kind of people, flex schedules if you're studying, if you have kids or even if you have another work.

Cons

There's constant changes about they way that you're working, and also the environment is not always healthy.

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TP Response
7y
Thank you for your review. We aim to provide a good working environment for our employees and your review states that we have failed. May we ask that you share with us how we can make improvements in the workplace via http://bit.ly/TPHR-newform.

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5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Cons

Calls are back to back and you have to meet all metrics.

3.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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