Run! - Mentor TP Employee Review

2.0
15 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Great co-workers, great working hours

Cons

Management was a mess, no one knew what they were doing including my own supervisor. Too many policies which made it demoralizing and were treated like children instead of adults.

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TP Response
8y
Sorry to hear that you felt this way. We always see to it to advocate open communication with our employees and regulate standards set by the company for consistency. We're sorry we didn't meet your expectations but we wish you all the best for the future!

Explore other reviews about TP

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good company to get your license.

Cons

Benefits aren't that affordable. Metric heavy

3.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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TP Response
1w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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