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      TP

      Engaged employer

      TP reviews

      Good for Entry-level - Technical Support TP Employee Review

      2.0
      13 Feb 2017
      Technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to get hired; Flexibility in schedule (compared to other call centres); Strong corporate culture; Coworkers are the best part of the job.

      Cons

      Low pay; Management's complete dismissal of the concept of morale, which is nonexistent among employees; The job itself is stressful; High turnover; Slow advancement; Extremely inefficient HR department.

      avatar
      TP Response
      7y
      We are sorry to know that you felt that way. Our goal is to see to it our employees are compensated properly while given the opportunity to maintain their work-life balance, enjoy their job and receive great benefits. We also ensure to provide a professional work environment for our employees and ensure they are given plenty of chances for career advancement.

      Explore other reviews about TP

      5.0
      2 Jun 2026
      Operations customer expert
      Recommend
      CEO approval
      Business outlook

      Pros

      Training is very helpful to employees

      Cons

      There is nothing bad about this company.

      5.0
      10 Apr 2026
      Ac advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

      Cons

      It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

      1
      avatar
      TP Response
      1mo
      We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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