Great peers. Poor leadership. - Marketing TOMS Employee Review

2.0
25 May 2024
Recommend
CEO approval
Business outlook

Pros

Peers are some of the best colleagues I have worked with - kind, respectful, hardworking, smart.

Cons

What a disappointment. For a company that touts the importance of mental health, wellness, and giving back to the community, it’s unfortunate that they don’t lead their teams with the same focus and compassion. Depending on the team you are on, you were likely hired as a remote employee, but TOMS is now requiring remote employees to come onsite weekly, monthly, or quarterly at the employee’s expense. This rule and mandate applies to all levels of employees. In other words, entry level or middle management employees are paying $300+ a night on hotels and hundreds of dollars on gas / plane tickets, etc to comply. Executive leadership might be able to afford this, but most employees can’t. This burden adds undue stress financially and mentally. Meaning, employees are fearful of losing their jobs if the don’t take on the financial burden. This is also reinforced by a bully / intimidation leadership approach that exists within some teams. Employees are afraid to speak up to leaders, as they will be in their line of fire in a private or public forum.

Explore other reviews about TOMS

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great mission.

Cons

None. It was a great place to work.

3.0
18 Jun 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Still committed to sustainability with its B Corp status. - Committed to donating to various good causes despite declining sales. - Good maternity/paternity leave. - 401k and Good Dental Insurance. - Office is pet friendly. - People that work there are nice and pleasant to work with.

Cons

- 5 different CEOs in the last 7 years. - 6 layoffs in the last 8 years (staff has been cut by more than half). - Giving model has been diluted so that company profits are the main goal. - Rolled back key employee benefits like half-day Fridays and now mandates RTO for their employees even though leadership benefits from WFH. - Quietly rolled back DEI by cutting off the funding and laying off the people who supported it (lip service at this point). - Tech leaders in the company signal that they want to employ AI to eventually replace people. - Company founded on revolutionizing the business world through its philanthropy is now playing it safe; don't want to alienate their MAGA customers. - It's one thing if these things actually brought in more money for the company, but all it's caused is more headaches, low morale, and people no longer believing in the company mission. - Some departments have leaders that care about the mental health and well-being of their people. Meanwhile, other teams are getting their resources taken away and having work being dumped on them with no buy-in, pre-planning, or notice. It seems like with every "re-org" leadership becomes more autocratic.

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