Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TMS Health

      Now known as Conduent

      Is this your company?

      TMS Health reviews

      A glorified call center - Inside Sales Physician Representative II TMS Health Employee Review

      2.0
      22 Jan 2013
      Inside sales physician representative ii
      Recommend
      CEO approval
      Business outlook

      Pros

      The other "common" employees are pretty friendly Pay rate can be ok for some Halloween used to be the best day of the year when we got to see everybody

      Cons

      The commission scale is a lot of times impossible to reach the top Too much isolation from co-workers due to the fact that talking to your neighbor is not allowed at times. Being there on time everyday, never calling in sick and doing the top in your program doesn't get any reward, and no encouragement I was there for over 2 years and had one review after a year and a 1% pay increase and giving 100% of myself. My productivity was above most of my team, I always worked hard and meanwhile new employees were coming in out of high school starting at more money than me. The only time my supervisor will talk to me is when I've done something wrong. Some have been so sarcastic and difficult if I've had a simple question that many times I've wanted to cry (and have sometimes) and have just wanted to leave or walk out.

      Explore other reviews about TMS Health

      2.0
      27 Sept 2016
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The interview process was a rigorous 3 part interview with up to 4-5 different Supervisors and department managers from both TMS and Roche Diagnostics. A demonstration of how well you can instruct a person on how to use a Blood Glucose Meter is part of the process and you are given just 15 minutes of prep time. The initial classroom training is an intense 2 1/2 weeks long with frequent quizzes and tests. The entire OJT period can last more than 5 months depending how fast you can meet the three stage performance requirements. You learn a lot about yourself during this period and this continues throughout your employment. Many transferable skills such as communication, troubleshooting, critical decision making, accountability, goal setting, and personal drive are gained and strengthened.

      Cons

      The benefits package is not very good. High deductible and only 80/20 after it is exceeded. No scheduled pay increases. The only extra pay each month is a two tier bonus program based on very demanding Metrics/KPI's that have to do with measuring time. Extremely micromanaged environment. TMS employees have to take unpaid holidays off that Roche employees get paid for. The job can be incredibly mentally and physically, stressful for long periods of time depending on how you deal with stress. This is due to customer hold times, as well as dealing with angry, stubborn, physically and mentally degraded individuals etc. Very little down time or interaction with coworkers. Very little chance for quick advancement into Roche.

      See reviews by: Helpful|Rating|Date|All
      Related searches: TMS Health jobs | TMS Health salaries | TMS Health benefits | TMS Health interviews
      TMS Health reviewsTMS Health Inside Sales Physician Representative II reviewsTMS Health review