Pros
The environment was filled with friendly associates, coordinators and management. I found that management was easy to approach and that they were very flexible with workers. I really enjoyed my department, crew, and co-coordinator.
Cons
There was never enough staffing. My store is a high-volume store so without proper staffing, it is impossible to maintain an empty backroom and made unloading truck and unpacking and organizing freight hectic and at times overwhelming. I feel that the amount of work I and my team did was worth more than the amount that we were being paid. The starting pay at our store for associates is $12 and the starting pay for coordinators is $12.50 as of 2023. It is also difficult to move up within the company. People who should have been rewarded with management positions were often overlooked even though they had more experience and worked for the company for nearly a decade. This was very difficult for moral.