The pay and benefits are good, but promotions are unlikely. - Individual Consultant (Inbound ) TIAA Employee Review

2.0
11 Jul 2013
Recommend
CEO approval
Business outlook

Pros

Great 401k plan. Great benefits including good health insurance, great tuition reimbursement.

Cons

Promotions are based on who you know. It is very difficult to switch departments because job filling is very silo oriented. I worked there for nearly 6 years and never knew anyone that got promoted more than one time. They are very picky about you having all of the qualifications that they fill are related, including ones that they did not list in the job posting. From the time you post for a job to the time that you get the offer or rejection is usually 2 months. The job candidate selection is based 100% on subjective measures, no test, etc.

Explore other reviews about TIAA

5.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good benefits, decent pay, ease of running your own practice as an “advisor”, and healthy work environment

Cons

Management styles can vary and affect your experience, upper management doesn’t seem to be well equipped to ensure the organization’s success but it is resilient nonetheless.

2.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Work-life balance & nothing else.

Cons

Don’t make the same mistake I made…there’s a reason why this company’s job listings barely get any traction or applicants, even in the NY markets. Operations is a joke, and has been subpar for 10+ years. The lack of efficiency across all divisions is scary. The VSP (voluntary separation severance packages) that happened in 2021-2022 made things even worse. Because so many employees took the VSP, most roles were either backfilled with non-qualified or inexperienced people or not filled at all…like ever. Especially in Wealth Management leadership roles. This created a micromanagement culture that gets in the way of productivity & slows down money movement. Opening & funding accounts almost always takes 1-2 months here where at JP Morgan & other firms it takes less than 3-4 days. Back office & services associates constantly make mistakes, which impact the client experience and constantly jeopardizes your reputation. Turnover is scary high in operational & support roles, it is very typically for 1 or a very few operational associates to handle requests for an entire region. Constant turnover in the portfolio manager roles & advisor roles are directly related to all of the above. The company’s growth has been stagnant for years. Now that Trump defunded the education department, universities are laying people off because of lack of government funding…which will affect the company’s bottom line faster than they expect. You’ll strangely get the feeling that no one here ever knows what they’re truly doing.

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