Flexible Remote Work Opportunity with Telus as a US Rater - US Rater TELUS Employee Review

3.0
28 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Flexible remote work - You can work from home and set your own schedule around other commitments. No commute required. Interesting work - The rating tasks provide intellectual stimulation and allow you to learn new things. Low barrier to entry - No prior experience required. Telus provides all the training you need. Additional income - It can be a nice side gig for extra money in addition to a primary job.

Cons

Pay could be better - The pay rate starts at $14/hr which is decent but not high. No benefits provided. Repetitive tasks - Rating can become tedious and monotonous over time. Little feedback - You don't often get feedback on your quality or performance. Ratings monitored - Your work quality is monitored and must meet standards to remain employed. Tax requirements - You must keep track of and pay your own taxes as an independent contractor. Requires concentration - This is focus intensive work, not a mindless side gig you can do while multitasking.

Explore other reviews about TELUS

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

2.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Work from home and create your own schedule. Paid training. There is an option for therapy through the company.

Cons

They are hiring, but there aren't enough tasks to make the minimum of 10 hours a week. There are no raises and no promotions. They take a long time to respond to emails, if they respond at all. The only benefit is a 401 (k). $14 is the pay rate, and one can only work 20 hours a week, if there are enough tasks. The past couple of exams for training set one up to fail them. I have been doing this job long enough to know this. They constantly threaten your job, which really affects morale and confidence. There used to be bonuses, but they haven't done them in a long time. There were times we were given permission to work up to 35 hours for the week, but again, it has been a long time. Last one, they didn't have enough tasks to allow for workers to get to 25+. They also offered stock options, but they ended that as well. They made a major mistake on my end and threatened me unless I complied. Eventually got an email that they were wrong, but they didn't apologize. I saw they were hiring freelancers with a maximum of 25 hours a week. I wrote to management and was told the rest of us were only staying at 20. I am currently seeking other employment. There are other companies that do the same work with higher pay and actual benefits. This was once a good job, but once Telus took over, it has been downhill. I would not recommend this company anymore. I'm starting to wonder if this isn't a sinking ship.

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