A disappointment - Director TELUS Employee Review

2.0
1 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Great teams and people if you can get into the right pocket within the company. Some great programs and courses for no cost. Good benefits plan and very good company share plan.

Cons

To those considering this company from all the advertising and marketing about how much employees are valued, don't be fooled into this. Unfortunately, from my experience, there is not much of this mindset and or day to day as is promoted. I write this in a truly disappointed way and not to bash Telus however moreover, maybe just maybe they will slowly change their ways and values and actually live up to the values they promote to the public and shareholders. My experience has been a brutal one from false promises made at VP level, to even being presented an offer and then only to be retracted with some reasoning of budgets were no longer there. Am I bitter? Yes I am. I put in and my team put in a ton of work only to be reduced to ashes and excuses. I was warned by some great people that have come and gone to watch your back so to speak, the company will just up and fire you when they see fit and call it "Restructuring" to cover their own side. Well nothing further from the truth here. It's really been a let down of an experience since I thought with so much Telus touts in the market and being innovators and doing this and that, it was very far from the truth as I learned very well. I'd call it posturing with no sense of direction. I had a great team and worked with great teams but they all got restructured and moved and so goes the way with this company. The idiots stay and the quality leave or get fired. Use this as a stepping stone but don't expect a wonderful company that cares about your health and wellbeing it ain't there.

Explore other reviews about TELUS

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

2.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Work from home and create your own schedule. Paid training. There is an option for therapy through the company.

Cons

They are hiring, but there aren't enough tasks to make the minimum of 10 hours a week. There are no raises and no promotions. They take a long time to respond to emails, if they respond at all. The only benefit is a 401 (k). $14 is the pay rate, and one can only work 20 hours a week, if there are enough tasks. The past couple of exams for training set one up to fail them. I have been doing this job long enough to know this. They constantly threaten your job, which really affects morale and confidence. There used to be bonuses, but they haven't done them in a long time. There were times we were given permission to work up to 35 hours for the week, but again, it has been a long time. Last one, they didn't have enough tasks to allow for workers to get to 25+. They also offered stock options, but they ended that as well. They made a major mistake on my end and threatened me unless I complied. Eventually got an email that they were wrong, but they didn't apologize. I saw they were hiring freelancers with a maximum of 25 hours a week. I wrote to management and was told the rest of us were only staying at 20. I am currently seeking other employment. There are other companies that do the same work with higher pay and actual benefits. This was once a good job, but once Telus took over, it has been downhill. I would not recommend this company anymore. I'm starting to wonder if this isn't a sinking ship.

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