The work you put in will never match what you're paid in retail banking - Financial Sales Representative TD Employee Review

2.0
14 May 2021
Recommend
CEO approval
Business outlook

Pros

- great co-workers - competitive pay for tellers - great benefits

Cons

- overworked and underpaid - no work/life balance - management does not support you vs. the customer - they care more about money than the customer (extremely sales driven) - not flexible with schedules - decisions are made by people who don't work in retail and they don't have a darn clue how anything in retail works - sales goals will continue to increase even if 1) you're in a pandemic 2) people aren't spending as much money 3) virtually anything. your sales goal will always increase and the external environment is not factored into this increase.

Explore other reviews about TD

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, interesting work, responsibilities given to junior employees, mostly low egos

Cons

Work / life balance (although somewhat unavoidable in this industry)

4.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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