Pros
Great benefits as far as health insurance
Cons
I could go on and on of how bad of a place it is to work in the call center. I don't think I ever hated a job so much in my life. DO NOT WORK IN THE CALL CENTER, it is pure hell working there. The QA people and your leadership team are paid to find something work with your calls. They get on you about your adherence which means you have to be on the phone 95% of the time. If your stuck on the phone with a customer and miss your break; there is no rescheduling of your break. If your sick or leave early it counted as call out and it also unapproved essentially it counts against you. They want you to report 15min prior to your shift so you can get login on the phone on time. You do not get paid for those 15min and that why there is a law suit facing this company.