They expect you to be happy to donate your time. - Logistics Manager TAXIBOX Employee Review

Hi Former Employee, Thanks for taking the time to provide your honest feedback. We’ve had just the one Logistics Manager leave in the last year and this departure was on great terms - so we hopped on the phone with this “person X” to understand if we missed something that could have led to this review. Turns out, we really didn’t (our feelings were 110% mutual) and so we aren’t sure as to who has left this review or what the motive is behind it. BUT – we have received the feedback and as we always like to do as a business, will tackle this head on and respond honestly and transparently. For anyone reading this, it’s very important to acknowledge that out of our national (and awesome) team of 5 Logistic Managers, 3 of the team (Melbourne, Sydney and Brisbane) have been with us for almost 10 years, and another for 8 years. Heading up a city and state as a TAXIBOX Logistics Manager is a key role in the business and given the level of seniority, there can be some instances of extra time worked. It’s a rare event and whilst it’s neither systematic nor an expectation, it would be returned as time in lieu and extra days are always paid days. Worth noting that salary and hours are thoroughly confirmed up front during the interview and recruitment process, hearing your comments it feels as though this wasn’t effectively communicated in this instance. We’ll 100% take this on board. We’re always looking to improve and will re-evaluate our onboarding process for senior team members moving forward. Wishing you the best mystery reviewer!