It's a cool place to work.. We have the best phones and the cheapest service for employees.. - Retail Sales Representative T-Mobile Employee Review

4.0
7 Jun 2011
Recommend
CEO approval
Business outlook

Pros

Exciting place lots of energy!! Great phones and benefits.. Lots of contest opps to win phones and other electronics from the manufacturers

Cons

Executive Management doesn't really do a good job of cascading down the changes and the systems could be a little more streamlined throughout the company so that everybody can see the same information. Also customer care should not cut off the retail reps by offering better offers and encouraging the customers to return devices for better pricing over the phone.

Explore other reviews about T-Mobile

5.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

great benefits, great compensation, nice work life

Cons

none, sometimes sales pressure but normal

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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