Pros
Decent pay starting at 20 per hour. Good PTO accruals, bonus potential, benefits, annual stock grant, employee stock purchase program, cell service discount... There are a lot of different departments to move into. Social media, Technical support, Sales, Outbound resolution. Most of these positions require some level of sales. I gained a lot of knowledge in communication and empathy. Developed a lot of skills in leadership and mentoring. I will always appreciate all the things I've learned and there were a lot of great people to work with.
Cons
Stock holders and profit is the most important thing to the company. AI is inevitable in this industry not sure how it will impact future positions. Bonus potential has been reducing over time. Benefits cost keep rising.