Zero Morale, Horrible Senior Management - Anonymous employee Sysco Employee Review

1.0
24 Sept 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They pay better than most, but it comes at a serious cost.

Cons

Oh, when I heard recently of Keith's retirement I was so happy for everyone else that works in the building. This is a man who oppresses people, treats his staff with almost no respect and demoralizes most everyone he has reporting to him. I then quickly remembered that all of his cronies have been put into senior management positions so quite honestly, nothing will change. This is an organization that has been built on how to use scare tactics in to getting their employees to work 7 days a week and almost be fearful of missing a work related call for the backlash that it could cause. I still talk to many people at the company and no matter what department they are in or level they are at, they all echo the same feelings. In my many years there the negativity and poor morale had become so ingrained in the culture through senior managers it will never be able to leave as long as those same people sit in the positions they are in. This is a company that doesn't promote based on talent, they promote based on who Keith has the best relationship with at that time. In addition to that, they do not train or develop their staff. The company simply let them sink or swim. If you are placed into a new role you can expect that you will have a grace period of about a month to know every single function of your job but you will have zero training or coaching along the way. The people who I still talk to that have gotten out have gone on to thrive at either other Sysco operating companies, with corporate or at other food service companies but never at Baltimore. Sysco Baltimore does not take talented people and work with them to make the organization better. They take talented people and beat them down with unrealistic expectations and zero top down help. Now, they will say they will help and always say they are there when you need them but when it boils down to it, don't expect much. In addition you cannot do anything in the building without the approval of either the VP or President. When I was in sales I couldn't take a customer to lunch without getting approval of them before taking the customer to lunch. You have to have the presidents approval to get a customer off credit hold. I don't know how this makes sense but I want my senior leaders focusing on big picture and not day to day items they should empower their managers to make. The operations and transportation department are a constant crutch for this company. The problem is two fold. The lack of senior leadership to rally their troops is glaring and the lack of talent to pull from is undeniable. Since the senior leadership won't change in the building this company needs to take a long look at how to bring in better talent for these departments, and keep the talent! The last thing I have is that they do not empower their middle management to make any decisions on their own. They expect amazing results with no support and no empowerment. This company will always be exactly what it is, a breeding ground for poor morale, zero leadership in the senior level positions, no development of talent and a complete lack of understanding the business that they are in. The sad fact of the matter is that now that I work for another company I see that they had really good and very talented people in place but they are not empowered to do their jobs.

Explore other reviews about Sysco

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Amazing benefits and opportunities to buy stock per month. Transferring to different locations and states is very easy after 6 months to a year of employment. Training paid for on an annual basis.

Cons

None at this time of entry.

2.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make money but it all depends on the orders you get, how fast you can go, how long you can maintain that pace without getting burned out. Definitely a young mans sport, as the do refer to you as "industrial athletes."

Cons

Like many industries the hours can be long. For the ones who don't make much on running above rate then you can make up for it in hours. If you soak the hours and run you can definitely make some big money. The turn over rate is extremely high there, even in management. I used to be proud of the union but the teamsters in Cleveland are completely worthless, I would bet they are getting paid under the table to not fight for contract negotiations. When I was there the contract expired and they barely fought for anything, on voting day they literally said they wont back us up if we don't pass this contract....so consider that when you want to work for this place. Also the equipment is so old and broken that people were taking the scanners home just so they could have a good one for the next night.

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